What countries do we ship to?
We ship worldwide.
Who are the courier partners?
For domestic shipments, we use Professional Couriers and For international shipment, we use DHL.
How long will it take to deliver?
For domestic orders, delivery will take 3-5 business days, and for international orders, 10-12 business days. We ship all orders within 1-2 business days.
How can I pay for my order?
You can pay online with credit/debit cards, net banking, and UPI.
What should I do if my payment fails?
Please try again if your payment didn't go through. This can happen for several reasons. You can also contact your bank and ask about it because banks sometimes stop transactions for security reasons.
Do I have the option of changing my shipping address after I've placed my order?
We can change the shipping address only for domestic orders (from one address to another address only in India). Just email us at contact@sriaryasilks.com and we'll do it for you, provided the order isn't in transit.
It's not possible to change the shipping address for international orders.
How do I submit a return request?
We only accept returns if the saree has damage or defects. Hence, sarees without any defect or damage can't be accepted.
In case the saree has a defect, contact us by email at contact@sriaryasilks.com or call +91 9962007983 within 3 days of receiving it.
The email should contain comprehensive details of the defects/complaints relating to the order/package you received along with photographs showing the defect.
Please do not return any item without consulting us. You must return a product within 7 days of receipt, even if it arrives at any time.
How can I purchase multiple pieces of the same saree?
At Sri Arya Silks, all online collections are exclusive designs with only one quantity available. We don't have multiple pieces of the same design.
We ship worldwide.
Who are the courier partners?
For domestic shipments, we use Professional Couriers and For international shipment, we use DHL.
How long will it take to deliver?
For domestic orders, delivery will take 3-5 business days, and for international orders, 10-12 business days. We ship all orders within 1-2 business days.
How can I pay for my order?
You can pay online with credit/debit cards, net banking, and UPI.
What should I do if my payment fails?
Please try again if your payment didn't go through. This can happen for several reasons. You can also contact your bank and ask about it because banks sometimes stop transactions for security reasons.
Do I have the option of changing my shipping address after I've placed my order?
We can change the shipping address only for domestic orders (from one address to another address only in India). Just email us at contact@sriaryasilks.com and we'll do it for you, provided the order isn't in transit.
It's not possible to change the shipping address for international orders.
How do I submit a return request?
We only accept returns if the saree has damage or defects. Hence, sarees without any defect or damage can't be accepted.
In case the saree has a defect, contact us by email at contact@sriaryasilks.com or call +91 9962007983 within 3 days of receiving it.
The email should contain comprehensive details of the defects/complaints relating to the order/package you received along with photographs showing the defect.
Please do not return any item without consulting us. You must return a product within 7 days of receipt, even if it arrives at any time.
How can I purchase multiple pieces of the same saree?
At Sri Arya Silks, all online collections are exclusive designs with only one quantity available. We don't have multiple pieces of the same design.